Half Day Dubai City Tour
» Dubai » Dubai » Dubai
From $38.15
11 reviews (4.09)
Price varies by group size
Lowest Price GuaranteePricing Info: Per Person
Duration: 5 hours
Departs: Dubai, Dubai
Ticket Type: Mobile or paper ticket accepted
Free cancellation
Overview
With the Half Day Tour package what we intention is to make you witness all the must-visit places of attraction of Dubai.
What's Included
Air-conditioned vehicle
Pick-up and drop-off from hotel in Dubai
Professional & experienced Local Tour Guides
Refreshments
What's Not Included
Burj Khalifa Entry Ticket
Meals
Traveler Information
- CHILD: Age: 3 - 11
- ADULT: Age: 12 - 79
Additional Info
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Experience may be cancelled due to Insufficient travelers
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
What To Expect
Zabeel Palace
30 minutes • Admission Ticket Not Included
Palm Jumeirah
30 minutes • Admission Ticket Free
30 minutes • Admission Ticket Not Included
Sheikh Zayed Road
• Admission Ticket Free
Burj Al Arab
30 minutes • Admission Ticket Not Included
Deira Old Souk Abra Station
30 minutes • Admission Ticket Included
Dubai Gold Souk
30 minutes • Admission Ticket Not Included
Dubai Spice Souk
30 minutes • Admission Ticket Not Included
Burj Khalifa
30 minutes • Admission Ticket Not Included
Reviews
But Great Tour and Great Tour Guide.
The tour agency representative ( I believe her name is Sowmya) was poor in communication and I had a bad experience (read more below).
However the tour was excellent and my tour guide Rahman is great and friendly and compensated for the terrible experience the tour agency representative did.
BAD EXPERIENCE (see good experience below):
The tour agency representative was very poor on communicating on WhatsApp.
The day before the tour I texted at 9am and asked for what time is the pick up.
She told me she will let me know.
AT 4:48pm I had to text her again since she never texted me back.
At 5:15pm she said pick up time is 8am to 9am.
The day of the tour I was at the lobby at 7:50am.
At 9:04 am, they have not picked me up yet so I contacted the representative. She never responded to my text or my phone call. She really avoided me, since she know she messed up.
At 9:42 am, I tried to reach her again, she finally responded via text and gave me a lie.
She still wont accept my phone call.
My hotel called he up and she answered. She was avoiding my phone number that is the reason she didnt answer.
She said that the tour was waiting for me for 30 mins outside the hotel.
I told her that is a COMPLETE LIE, since i have been in the lobby at 7:40am and if the tour was waiting for me for 30 mins out the hotel (which is not true), they would have gone inside the lobby and ask around people sitting in the lobby. Also they will ask the hotel to call my room.
Also i was sitting since 7:50am in the lobby where it faces the front of the hotel and it has a glass. So I can see if the tour guide was waiting outside. But all she was telling me are all excuses and lie.
Then she told me “what I want to do because it was my fault I missed the tour”.
I told her “Dont give me excuse because all what you are saying is a lie since I have been waiting in the lobby for 2 hours”.
Later on she called me and she said she arranged a private tour for me with 2 other people for 11:30am.
When I was at that private tour, I found out that the other 2 people I was with, they were also not picked up and they have been waiting for 2 hours also in their lobby. But they were given a different excuse. They were not happy too.
That is when we found out that, our theory was right, the tour agency messed up and screwed us up and forgot to book our tour. So she wasted our time by having us wait for 2 hours in the lobby of the hotel.
GOOD EXPERIENCE:
Rahman knew that the agency representative had messed up the experience and he went above and beyond to accommodate and make our tour great. He is the best. He picked us up on time (11:30am), actually he was even early.
He is friendly and knowledgeable. He was accommodating of our concern. He was on time. He drove us all over Dubai and followed our itinerary and he made sure that even though we started late, that everything in our itinerary has been fulfilled. He is an asset to the Tour Agency. He compensated for the mistake that was done by the Tour representative. Because of his Great service I WOULD RECOMMEND RAHMAN AS A TOUR GUIDE/DRIVER and i would recommend his company ( but not the representative he gave us a terrible experience).
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